Customer Reviews

Customer Testimonials

Good people. Excellent workmanship. Good hours. Lots of inventory!

John Mulshine - 4/24/2018

The reason we bought the RV here was because of Mark and the whole team. I will tell others about this group.

Dennis Swope - 4/21/2018
Salesperson: Mark Thomas

Great experience, I would tell anyone to go there for a camper.

Matt Stuart - 4/17/2018

A1 Place for my Class A RV. I called them this AM 8:15 and Customer service answered so kindly and connected me to service. Ryan was amazing listened to me. I told him my problem with slide, winterized for Spring lol stupid weather came back from 6 months in Inverness Fla., and heater core issue. This place is the best, CJ and All the Staff was Amazing. I will alway bring my Class A here. They are very pet friendly..

Julia Purdy - 4/3/2018

Bought a Jayco here. Michele Snow was great! The buying process was easy and painless.

Kevin Williams - 4/2/2018
Salesperson: Michele Snow

Very helpful crew of people. Knowledgeable, and friendly. The best prices around.

Debra Whitacre - 3/30/2018

I have been getting my travel trailer serviced there for about 4 years now. Warranty work, insurance work, preventative maintenance, and unscheduled maintenance. The service department personnel are always friendly, knowledgeable, eager to assist, and answer all my questions. They have always treated me right, and I keep coming back. I also looked into purchasing a new 5th wheel camper, and they have many in stock to look at and great prices.

Chris Hilde - 3/8/2018

Amazing staff and excellent options. Prices cant be beat! We would not recommend any other RV sales place.

Michelle Cunningham - 2/14/2018

Thank you Keystone for everything! The process from start to finish was very professional and down to earth. We were going to wait till spring to purchase when JR made us a good deal to purchase in November. I just confirmed that today while visiting an RV show. The same model and year was SHOW SPECIAL at $6,000 more than what we paid! Service after the sale has been fantastic too! Keep up the good work to the people we refer to you!!

Brian Stover - 2/1/2018
Salesperson: JR

We just bought our first 5th wheel from Keystone. Everyone from sales to service was great to deal with and went above and beyond to answer all our questions and make sure we were happy. I rate them a 10 out of 5

Jeremy Redcay - 1/10/2018

Each time I call the Service or Parts Department at Keystone RV Center, they give me great assistance over the phone, with my Class C RVs that I have purchased from them, which I really appreciate since I am hours away from their store. Warm small town feel, very knowledgable. Thanks for great service Keystone!

Rachelle Bergey - 1/3/2018

Robert was are salesman for our RV. He was very professional,showed us exactly what we were looking for without trying to get us to buy something else. He was very knowledgeable about the RV’s he showed us. A great salesman.

George Pearman - 12/13/2017
Salesperson: Robert Clayton

Wonderful Sales and Service. Mark Thomas was a joy to work with and it was a fast, and easy process. We picked up our travel trailer, Keystone RV did the financing and installed the hitch in less than 3 hours! We actually went camping in it that day as soon as we left Keystone. The prices were AWESOME as well.

Melissa Rapattoni - 11/16/2017
Salesperson: Mark Thomas

We searched for many months for a rv that fit our needs. We were brought together with Rebecca through fate ( Facebook, thanks Vernon) and she listened to our needs and expectations, then pointed us in the right direction. We drove over 2 hours to meet and shop. My wife was very comfortable with Rebecca's sales style. Pricing was right on, even matched a lower price offered by a competitor. Service department set up the trailering and hitch assembly correctly and expediently. We were pleased over all with the Keystone experience.

Michael Sergotick - 9/29/2017
Salesperson: Rebecca Eyler

Dirk is a pleasure to work with. Very knowledgeable.

Margie Kipps - 8/31/2017
Salesperson: Drik Helfrick

We are still driving home but I had to comment on the fantastic experience we just had. Our salesman was Alex but every person we talked to was friendly and very helpful. We drove over 3 hours to get here but I would drive twice that in order to work with them again. Plus we saved thousands (not exaggerating we savedd almost $3000) with Keystones! Thank you to everyone there for a perfect buying experience!!!!

Heather Kuebler - 8/31/2017
Salesperson: Alex Von Drach

I can't say enough great things about Keystone RV Center and Michele Snow. Michele has extensive knowledge of the inventory and was very patient with us. I would highly recommend Keystone RV Center and make sure you ask for a Michele Snow!

Heather Rees - 8/17/2017
Salesperson: Michele Snow

Mark and JR were amazing to work with! We drove up to buy our fifth wheel from Charleston, South Carolina. We were able to have the hitch installed while we did our orientation and schedule it so we could just show up to have everything done and drive back home. Mark helped through emails and phone calls with all of the information leading up to the day of sale, and JR helped us the day we picked it up. Everyone was extremely friendly and helpful from start to finish! They understood that we would not travel 11 hours to come back for follow up work and they still made sure we had all information and resources possible. We priced the same make and model and no one could beat their prices.

Jessica Sprankle - 7/13/2017
Salesperson: Mark Thomas & Jonathan Berkley

Drove 3 hours to buy our camper here - and well worth it! Derrick Moyer was our salesperson and he was awesome to work with! They didn't charge us a "freight and handling" fee that other dealerships try to add to the price of the camper - so we got our camper for 2k less than we would have paid elsewhere . The hitch work they did on our vehicle was top notch and fast service. All in all an awesome experience and I would highly recommend buying your camper here!

Karla Adama - 5/31/2017
Salesperson: Derek Moyer

MARK THOMAS... remember that name. We were on our way to look at a Keystone RV when I said to my husband, "Look, there is a Keystone Dealer, let's pull in." It turned out that the place was called Keystone RV and they were not Keystone dealers. MARK THOMAS, one of the sales reps, offered to see if they had a similar floor plan. They did and we went out on the lot to look at it, it was nice and we asked a few questions. Mark was very knowledgable. Since we had our heart set on the Cougar, we traveled on. Several miles down the road, my husband turned to me and said, "I really liked that Flagstaff!" "Funny, I was thinking the same thing." We went to look at the Cougar and for more money and less "stuff", it didn't even compare. We called Mark and told him we were interested in trading in our Keystone Passport for the Forest River Flagstaff. We did everything over the phone and via email. It went off without a hitch... well, taking possession took a little longer than we though it would, but that was about it. Because we didn't intend to buy initially, Mark answered our multitude of questions and always very kind about it. I know it's his job, but some some are better than others, and he was definitely top of the line. He was very professional at all times and very patient with us. He apologized several times for our hold up. His PDI was very thorough and left us knowing pretty much everything we needed to know. We left and went directly to a campground. We had no knowledge deficit. We are going to enjoy our camper and want to thank all the Keystone employees from the very kind lady at the front desk, to Jen in Finance and most especially, MARK. Jobs well done all around. Thanks everyone.

Dee Mitch - 5/31/2017
Salesperson: Mark Thomas`

We just got our 2017 Shamrock delivered from Keystone RV to our home in California and we LOVE this trailer. Both Chad and Derek were awesome to deal with and were always right there to answer the multitude of questions we had, since we have never purchased anything from out-of-state before. It was the easiest and most pleasant purchasing experience we have ever had, and we got an awesome deal on this trailer. We couldn't be happier...THANK YOU CHAD and DEREK and Keystone RV!!!!

CM Schultze - 5/31/2017
Salesperson: Chad Peiffer and Derek Moyer

Had a great experience here. Customer service and sales was fantastic ! Derek Moyer does a great job from start to finish. For a first time RV buyer ( and driver ) he was extremely thorough in explaining the RV , the sale and everything in between. Rock bottom prices. Great deal on additional equipment as well. Highly recommend going ( even if you have to drive a few hours ) . :)

Deb Fab - 5/9/2017
Salesperson: Derek Moyer

Thanks for everything guys. As always the staff at Keystone RV has offered the best customer service anyone could ask for. Thanks again. I appreciate all the effort that was put into this.

V. Martin - 1/18/2017

We wish to thank everyone for their patience and customer service. Camping has been a wonderful experience and we are very happy with the V-Cross. Everything has been working very well which has made all our outings very enjoyable. Thank you again, for your after the purchase customer service.

D. and T. Durff - 1/18/2017

Very pleased with all of the staff, and we love the camper!

B.Kuhn - 1/18/2017

I have to say that Brian went above & beyond coming in on a Sunday to make sure we knew how to close up the camper, and get it back on the road!

K. Smith - 1/18/2017

Enjoyed working with Bob. He did an outstanding job for us!

G. Spielman - 1/18/2017

Open a Keystone dealership closer to Bel Air, MD! Very happy with everyone!

M. Huna - 1/18/2017

We are new to the area, and are glad to find a great dealer & service provider in the area.

N. Gordon - 1/18/2017

Thanks to Mark, for service above & beyond!

R. Bond - 1/18/2017

I felt like we were already part of the family when we came to pick up our travel trailer. Everyone treated us as if we were childhood friends. Thank You!

G. Watts - 1/18/2017

Only way to improve is to offer coffee in the waiting area! Thank You!

J. Cacolice - 1/18/2017

Your staff was very helpful, and knowledgable. We will recommend Keystone RV Center to our friends

G. Stoltzfus - 1/18/2017

Our salesperson & service were great people to work with, and very accomodating. Thanks for the great experience in purchasing our new camper.

T. Groves - 1/18/2017

My wife and I love Keystone RV Center. Keep up the good work.

R. Teats - 1/18/2017

We were impressed that our sales associate did not forget about us calling him and visiting to look for a "hybrid" travel trailer. It was due to his attention to detail that we bought our camper from Keystone- he went above and beyond!

P. McGinnis - 1/18/2017

Outstanding buying experience. Derrick Diamond was a great salesman to work with. We went to several RV retailers in MD and PA, by far best value and most knowledgable sales people.

Christopher Winters - 5/31/2016
Salesperson: Derrick Diamond

If you had an experience with Keystone RV Center that you would like to share, send us an email to eric@keystonervcenter.com.

Business Info Toggle
Location

15799 S. Young Road
Greencastle, PA 17225

Phone

Toll Free: 1 (877) 370-6410
Local: 1 (717) 200-4367
Fax: 1 (717) 597-0639

Hours

RV Sales
Mon - Fri: 8:30am - 7:00pm
Sat: 8:00am - 5:00pm

RV Parts & Service
Mon - Fri: 7:00am - 6:00pm
Sat: 7:00am - 4:00pm

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